What are the System Requirement for your Audio
Softwares?
Windows95/98, Windows NT , Windows Me, Windows 2000 and Windows XP
Pentium 90mhz or better
64 MB RAM or more
CD-ROM connected to IDE or SCSI.
Sound card
Enough free hard disk space to store output WAV or MP3 files.
How
easy is it to download and install/uninstall?
Installing our programs are very easy. First, visit our download page, click on a download
link, and the download should start automatically. Then, choose 'Run from current
location" to let the installation wizard automatically start when the download
completes. Finally, when the installation program launches, simply follow the on-screen
instructions from there to install the program to your computer.
Uninstalling our programs
are very easy. Just click the menu item ¡°Start/Program/<our
program name>/Uninstall¡±, the uninstalling program will
uninstall all the files installed.
Does
your Audio software work with Windows XP Professional?
Yes, All our programs runs well under Windows XP Professional.
What's
the difference between MP3 Workshop and MP3 Workshop XP?
MP3 Workshop XP has all the functions that MP3 Workshop does, but it can use your mp3s or
wave files to burn your own audio CD.
The
program Could not find WNASPI32.DLL?
ASPI stands for "Advanced SCSI Programming Interface",and has been the most
widely used SCSI API standard. Our programs used the ASPI protocol to access the CD-Rom
device to rip your audio CD. The WNASPI32.DLL file is distributed in the official
Microsoft Windows 95/98 install CD-ROM. but for WinNT,Win2000 users you must put this file
in your windows system directory. (c:\windows\system or c:\windows\system32)
Download aspi.exe (self-install .exe file) (284K) and install it.
Does it
handle ID3 tags?
Yes, it allows users to add or remove ID3v1.
What
MP3 bit rates does it support?
The software has been designed for use with CBRs (Constant Bit Rates).
Can I
split MP3s to fit on a floppy disk or a CD?
MP3 Workshop and MP3 Workshop XP allows users to split an MP3 into any size or length.
Is it
possible to join different bit rate MP3s?
Yes, any number of MP3s can be joined together, and will be set to the same bit rate you
select.
Output MP3 files are sounding bad?
MP3 is a lossy format. Based on the compression settings chosen by the user (Bit rate,
Sample rate, Channel info) , some of the audio data is thrown away or 'lost' to decrease
the actual compressed file size. This is why the more an MP3 is compressed, the poorer the
sound quality.
Where
are my mp3s?
You're all ready to convert/Split/Join your mp3s...but where are they?
In Convert/Split/Join/CD Rip functions, the output directory need to be set, the default
directory is C:\Music, all the conversion and split mp3 will be at that output directory,
and remain the same name as original. If in Join function of MP3 Workshop or MP3 Workshop
XP, the joined output file will be C:\Music\output.mp3, you can set it to any name and
directory you want.
¡¡
How much
is it?
No monthly charges, no annual fee, and free technical support included. For full details, see Pricing and Licensing.
How much
will I have to pay for the upgrade?
All registered users will get free upgrade, you do not need to pay for the upgrade.
Is the
price a one time cost or are there other fees?
The price is a one time cost only. There are no monthly or yearly charges whatsoever.
Is
your online order form secure?
Yes, it is 100% secure.
What
if I don't want to use my credit card over the Internet?
Feel free to phone or fax your credit card orders. Be sure to write, "I want to order
<our software name>" , and include your complete name, address, phone number,
and E-mail address. For full details,
see Pricing and Licensing.
I do not
want to use my credit card, Can I use check to order?
Yes, go to the check order form. Fill out the applicable information, and send the
form with payment to the address located at the top of the form.
for more information please see Pricing and Licensing.
How much
will I pay for the technical support? Is it free?
Yes, it's completely free for all.
I have
not received my registration code! Isn't it about time!
After we have received your order, we will send you a Confirmation E-mail to your
appointed mail box. This letter contains your user name and registration key. Sometimes,
people have supplied the wrong email address, or your email server is temporarily down, so
our registration information mail is rejected. We will try again. So if you did not
receive your registration key mail after 24 hours when your order, please send us an email
including your order name, order email, and order time to registration@audio2x.com, we will send you
again. |
